Frequently Asked Questions

Find answers to common questions about MX-QR

MX-QR is a comprehensive QR code generation and tracking platform that allows you to create, customize, and monitor QR codes for various purposes including URLs, text, WiFi networks, WhatsApp messages, file downloads, and more.

Creating a QR code is simple:
  1. Sign up for a free account or log in
  2. Go to "Create QR Code" from your dashboard
  3. Choose the type of QR code you want (URL, Text, WiFi, etc.)
  4. Fill in the required information
  5. Customize the appearance if desired
  6. Click "Generate QR Code" and download your QR code

MX-QR supports multiple QR code types:
  • Website URL - Direct users to any website
  • Plain Text - Display any text message
  • WiFi Network - Share WiFi credentials easily
  • WhatsApp Message - Start a WhatsApp conversation
  • File Download - Share documents, PDFs, and other files
  • Image Display - Show images when scanned
  • Link Collection - Create a landing page with multiple links

Yes! MX-QR provides detailed analytics for all your QR codes including:
  • Total number of scans
  • Device types (Mobile, Desktop, Tablet)
  • Operating systems (iOS, Android, Windows, etc.)
  • Scan locations and timestamps
  • Daily scan trends
You can view these statistics in your dashboard.

Yes, you can set scan limits when creating QR codes. This is useful for:
  • Limited-time offers or promotions
  • Exclusive access to content
  • Event ticket validation
  • Controlling resource usage
Once the scan limit is reached, the QR code will no longer be accessible.

For file downloads, we support:
  • Documents: PDF, DOC, DOCX, TXT
  • Archives: ZIP, RAR, 7Z
  • Media: MP3, MP4, AVI
For images, we support:
  • Image formats: JPG, JPEG, PNG, GIF, WebP
Maximum file size is 50MB per upload.

Your QR codes are permanent and will continue to work as long as:
  • Your account remains active
  • The QR code hasn't reached its scan limit (if set)
  • You haven't manually deactivated the QR code
You can activate/deactivate QR codes from your dashboard at any time.

Yes, an account is required to create and manage QR codes. This allows us to:
  • Provide detailed analytics and tracking
  • Store your QR codes securely
  • Allow you to edit and manage your codes
  • Ensure reliable service and uptime
Creating an account is free and only takes a minute!

Free Plan
  • 5 QR codes
  • 100MB storage
  • Basic analytics
Pro Plan
  • 50 QR codes
  • 5GB storage
  • Advanced analytics
  • Custom branding
Enterprise Plan
  • Unlimited QR codes
  • 50GB storage
  • Priority support
  • API access

We're here to help! You can reach us through:
  • Email: [email protected]
  • Help Center: Browse our knowledge base
  • Contact Form: Send us a message through our website
Enterprise customers get priority support with faster response times.

Still have questions?

We're here to help! Contact our support team or try MX-QR for free.

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