Frequently Asked Questions

Creating a QR code is simple:

1. Sign up for a free account or log in
2. Go to "Create QR Code" from your dashboard
3. Choose the type of QR code you want (URL, Text, WiFi, etc.)
4. Fill in the required information
5. Customize the appearance if desired
6. Click "Generate QR Code" and download your QR code

MX-QR supports multiple QR code types:

• Website URL - Direct users to any website
• Plain Text - Display any text message
• WiFi Network - Share WiFi credentials easily
• WhatsApp Message - Start a WhatsApp conversation
• File Download - Share documents, PDFs, and other files
• Image Display - Show images when scanned
• Link Collection - Create a landing page with multiple links

Yes! MX-QR provides detailed analytics for all your QR codes including:

• Total number of scans
• Device types (Mobile, Desktop, Tablet)
• Operating systems (iOS, Android, Windows, etc.)
• Scan locations and timestamps
• Daily scan trends

You can view these statistics in your dashboard.

Yes, you can set scan limits when creating QR codes. This is useful for:

• Limited-time offers or promotions
• Exclusive access to content
• Event ticket validation
• Controlling resource usage

Once the scan limit is reached, the QR code will no longer be accessible.

For file downloads, we support:

• Documents: PDF, DOC, DOCX, TXT
• Archives: ZIP, RAR, 7Z
• Media: MP3, MP4, AVI

For images, we support:

• Image formats: JPG, JPEG, PNG, GIF, WebP

Maximum file size is 2MB per upload.

Unlike many other services, MX-QR QR codes are permanent and will continue to work indefinitely. Your QR codes will remain active as long as:

• Your account remains active
• The QR code hasn't reached its scan limit (if set)
• You haven't manually deactivated the QR code

This transparency is part of our commitment to reliable, long-term service.

Yes, an account is required to create and manage QR codes. This allows us to:

• Provide detailed analytics and tracking
• Store your QR codes securely
• Allow you to edit and manage your codes
• Ensure reliable service and uptime

Creating an account is free and only takes a minute!

What you see is exactly what you pay. MX-QR believes in complete pricing transparency:

• No setup fees or activation charges
• No per-scan fees or overage charges
• No surprise billing or automatic add-ons
• All features clearly listed in each plan

Our pricing is honest and straightforward - no surprises, ever.

We believe in providing a clean, professional experience:

• Free Plan: Almost no advertising - minimal, non-intrusive ads
• Pro Plan: Completely ad-free experience
• Ultimate Plan: Completely ad-free experience

Unlike many competitors who overwhelm users with ads, we prioritize user experience.

MX-QR provides comprehensive customer service:

• Languages: Full support in English and Spanish
• Support Type: Real people, not automated bots
• Availability: Human support always available
• Response Time: Within 24 hours for all users

Ultimate plan customers receive priority support with faster response times.