Privacy Policy

1. Introduction

MX-QR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and tracking service.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional profile details you choose to provide
• Payment Information: Billing details for paid subscriptions (processed securely by third-party payment processors)
• Content: QR code data, uploaded files, and other content you create through our Service

Usage Information

We automatically collect certain information about your use of our Service:

• QR Code Analytics: Scan timestamps, locations, device types, and operating systems
• Log Data: IP addresses, browser types, pages visited, and access times
• Device Information: Device identifiers, mobile network information, and app usage data
• Cookies: Small data files stored on your device to enhance your experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our QR code services
• Account Management: To create and manage your account and subscription
• Analytics: To provide QR code tracking and analytics features
• Communication: To send service updates, security alerts, and marketing communications (with your consent)
• Support: To respond to your inquiries and provide customer support
• Security: To detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and storage providers
• Payment processing services
• Email delivery services
• Analytics and monitoring tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers and infrastructure
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• QR Code Data: Retained as long as you maintain the QR codes in your account
• Analytics Data: Retained for up to 24 months for statistical and improvement purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain limitations)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences, but disabling cookies may limit some functionality of our Service.

Types of Cookies We Use:

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our Service. The updated policy will be effective when posted.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: